Appalling tv repair

I bought a TV back on the 2nd December 2020 and exactly after 2 years had bought the TV it stops displaying picture and only plays sound..I then made contact with bradlows from the 2nd December 2022 but no help at all calling in and being told that the person that will help me is not in i should call again..that for the entire weekend..finally Monday the 5th December 2022 came i get through to the supposed person to be told my guarantee ended on the 4th DECEMBER 2022 the day before so I asked the helper but I made contact before that so it shouldn't be my issue..gave me a run around till he said fine I should bring it in mind you i am from Durban inanda having to use my own petrol to drive to Durban gamecity bradlows for their faulty tv.i get there they now saying guarantee is now 3 years fine they take the TV that on the 6th December 2022...up until today I don't have any update about my TV repair...no contact from bradlows nothing...been sending complaints emails but no help at all yet they were able to take my DD today for something I don't have for 3weeks now. Worse customer service ever. Festive season my family is having to look at walls because off bradlows yet they didn't miss to take my money today but I have no TV.my number is *** if the store cares to call me.