1 reviews | Active since Jan 2015
Accountability
With regard to my previous complaint I wish to extend my sincere thanks to Bradlows Management staff for finally resolving my problem amicably.<br> <br> I actually bought a lounge suite from them under the pretext that it was of genuine leather as explained by the sales person and it was later discovered that it wasn't .<br> <br> After some engagements they decided they will take it back and I was given the option to take something else in the store of the same value, however my second choice of goods seems to be higher than the previous one but I prefer that instead of having something that I don't like in my house.<br> <br> Once again a big thanks to Bradlows Management staff for rectifying that mistake unintentionally made by their staff employee.
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Richards Bay Branch.
Thanks and kind regards,
Customer Resolution Center
Best regards,
Thank you for the positive feedback.
Customer service is very important to us and we are glad that you received the service that you rightly deserved.
Your feedback will be sent to the manager of our Richards Bay Branch.
Thanks and kind regards,
Customer Resolution Center
Best regards,
