15 DEC- 8 MARCH WAITING FOR EXCHANGE

ON THE 15TH OF DECEMBER WE BOUGHT MAYAN 3 PIECE BEDROOM SET FROM PTA BRADLOWS IN SAMMY MARKS.<br> WE WERE ASSURED BY THELMA THAT IT WILL BE DELIVERED ON THE 17TH DEC BUT ONLY DELIVERED ON THE 27TH EVEN THOUGH IT WAS DISPATCHED ON THE 24TH AS PER THE DELIVERY NOTE.<br> <br> WHEN IT WAS FINALLY DELIVERED WE NOTICED THAT THE HEADBOARD WAS BROKEN. ON THE 2ND OF JANUARY 2015 THE PROBLEM WAS REPORTED TO THE STORE, HOWEVER IT WAS ONLY LOGGED ON THE 12TH OF JANUARY AS PER THE REFERENCE NUMBER.<br> <br> BUT TO THIS DAY WE HAVE NOT RECEIVED AN EXCHANGE. WE HAVE SPOKEN TO THELMA TO REPORT THE DAMAGE AND SPOKE TO ABDUL THE STORE CLERK WHO THEN LOGGED A CALL. WE WERE GIVEN A REFERENCE NUMBER WHICH IS \JM-***". WE FOLLOWED UP WITH THE CALL CENTRE WHO INSISTED THAT THE WAS TO BE A REPAIR"