1 year later Still no resolution

She advised that once the cuboards were collected that she will terminate the contract and change the deal to a cash deal for the bed. The amounts the we paid in oger the months was for the cuboards we logged a return on months ahewd of time, however the store failed to have this picked up.

The agreement was that once the return was made we will only pay the balance of the bed as a cash deal and not contractual.

We have been waiting since December for feedback from the Branch manager as she assured us that in order for her to create the cash deal for the beds only that we need to complete the contractual agreement for the beds and then she will reach out to Finance to have the cash price for the bed sent to us with the outstanding balance.

The return was logged in March already and it costed us time off from work as wagieda 'arranged' for collection on days when no one woupd pitch. The store does not follow up with us and we were advised by Wagieda to log a complaint after the fact where she advised that she would cancel the contract and do a cash deal.

So what I am asking is for the outstanding balance on the bed only as a cash price and not the contractual balance as agreed by WAGIEDA