NPS Score
-100
Recommended: Unlikely
Aug '26 - Sep '26
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Recent reviews (1)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2015
Deceived, financially robed and financially crippled by Bradlows Furniture Springs
25 May 2026 I bought a Sealy Salvador posturepeadic Medium Bed but it had problems. Within seven days I went and reported they changed the mattress but it was still the same. I went again to complain The Pepkor Lifestyle Sealy advised that I ask the shop for another brand. The Manager did his best but the guy who at Bradlows head office made it impossible. I put the blanket on top of the mattress it was helpful for only two weeks, after that it’s back to square one. This bed it’s so uncomfortable unbearably to sleep on. I always wake up with sore body I’ve been going to the shop every week. They were waiting for the response from Bradlows Head Office. Last week the Manager said their Head Office want to speak to me as a customer before they authorise refund. I must come on Monday so that he can call them and speak to me but when I arrive after 15:00, he told me that they close at 14:00. He will try to call them Tuesday and add me on the conference call because he was going on leave. Since that arrangement didn’t materialises today I went to Bradlows, lady at shop tried to call and asked them to help but the guy called Emmanuel said he doesn’t want to talk to me, he doesn’t speak with customers. They took my money and gave me the bricks bed. Now they don’t want to refund no talk to me. Please help. I want my money. Sincerely Revival
1 reviews | Active since Mar 2015
Deceived, financially robed and financially crippled by Bradlows Furniture Springs
25 May 2026 I bought a Sealy Salvador posturepeadic Medium Bed but it had problems. Within seven days I went and reported they changed the mattress but it was still the same. I went again to complain The Pepkor Lifestyle Sealy advised that I ask the shop for another brand. The Manager did his best but the guy who at Bradlows head office made it impossible. I put the blanket on top of the mattress it was helpful for only two weeks, after that it’s back to square one. This bed it’s so uncomfortable unbearably to sleep on. I always wake up with sore body I’ve been going to the shop every week. They were waiting for the response from Bradlows Head Office. Last week the Manager said their Head Office want to speak to me as a customer before they authorise refund. I must come on Monday so that he can call them and speak to me but when I arrive after 15:00, he told me that they close at 14:00. He will try to call them Tuesday and add me on the conference call because he was going on leave. Since that arrangement didn’t materialises today I went to Bradlows, lady at shop tried to call and asked them to help but the guy called Emmanuel said he doesn’t want to talk to me, he doesn’t speak with customers. They took my money and gave me the bricks bed. Now they don’t want to refund no talk to me. Please help. I want my money. Sincerely Revival