Bradlows Bad Customer Experience

Bought headboard, had to wait for over 2 months because it was a special order. After it was manufactured, it remained in the Rosslyn warehouse for over two weeks where I was told my address was captured wrong on the system, I sent a proof of residency and was promised that it will be delivered on Sunday 31 May however, I received another message that says"Unfortunately, we were not able to complete your Bradlows delivery today. We will reschedule your delivery and communicate the new delivery date." Hellopeter please help me get my money back because I no longer want to associate myself with dishonest people