Russel Online

As a first-time customer of Russel, I am highly disappointed with the experience. I ordered a fridge with a delivery date scheduled for the 18th, but the delivery never occurred, and no explanation was provided. It was later moved to the 30th, which is 3 weeks after ordering. The service is poor, This experience has made me lose confidence in Russel's services, and I would not recommend them to others. They need to seriously improve their customer service and address their website problems. The lack of communication, accountability, and transparency has been frustrating and unacceptable. As a result, I had to cancel my order and request a refund.