Unfair Fail - No basic respect

V. Jantjies is the worst, impatient and rude testing officer. How can she take a learner for their parking test and expect them to hear her while she talks to them THROUGH A MASK while they are some distance away from her with traffic noises all round and a running car.. fails them cause 'they don't listen to her'. ITS JUST THE TWO OF YOU ON THE TEST GROUND...HE IS INSIDE A CAR AND YOU ARE OUTSIDE..TAKE YOUR DAMN MASK OFF SO THAT THEY CAN HEAR YOU!!! Do you realise how much money one has to pay a driving school for the car rental for that time??? Just because you just want to be difficult..because you can??