1 reviews | Active since Oct 2016
Two months - NO delivery on order neither a refund
<p>I've placed a order with them in July, when I oredered the system said there was stock. I made my payent and then all of a sudden got a mail no stock available, they will refund me.</p> <p>Till today I've not received my order neither a refund. The telephone number on the website does not exsist and they do not reply to emails. </p> <p>How am I going to get feedback from them?</p> <p> </p>
So then they rep**** back to me on Thursday to say my refund will be done after 14:00, but still no refund nor feedback:
From: K****tjo | Braaishop.com **********
Sent: Thursday, October 13, 2016 10:15 AM
To: Rina Wheeler
Cc: Team Braaishop ********** /> Subject: Re: ORDER: 13292
This message originated from outside your organization
Good day Rina.
Sorry for late response.
Your refund will be processed today after 14:00. I have received it.
We wanted to check if we can find the braai somewhere else, unfortunately no one has the blue one in stock. Please accept my since apology. I will send you the POP once it's done.
Kind regards.
What's it going to take to get this sorted and resolved?
So then they rep**** back to me on Thursday to say my refund will be done after 14:00, but still no refund nor feedback:
From: K****tjo | Braaishop.com **********
Sent: Thursday, October 13, 2016 10:15 AM
To: Rina Wheeler
Cc: Team Braaishop ********** /> Subject: Re: ORDER: 13292
This message originated from outside your organization
Good day Rina.
Sorry for late response.
Your refund will be processed today after 14:00. I have received it.
We wanted to check if we can find the braai somewhere else, unfortunately no one has the blue one in stock. Please accept my since apology. I will send you the POP once it's done.
Kind regards.
What's it going to take to get this sorted and resolved?