PG
Palesa G

1 reviews | Active since Dec 2019

25 Aug 2020, 12:42

RATHER OPT FOR THE CASH ON DELIVERY PAYMENT OPTION.

I had bought goods from this online store before reading the reviews on hellopeter. When I didn't get an immediate response or parcel tracking number from them after I had paid the invoice, I searched for their reviews here and when I saw how negative 99% of them are I was shocked to my core, believing that I had just been ****med out of my hard earned money. So I quickly set about calling my bank to get the EFT payment reversed, opened a ***** case at my local police station and sent a sworn affidavit to the bank.

When I did finally hear from the business owner (via email) about delivering my goods, I thought he was just keeping the **** alive and really did not expect the goods to be delivered. In fact I thought he was just making things worse for himself and giving me more evidence to use, to prove that it's a ********** business when the goods never arrive.

To my surprise he called me, 2 working days later than when the goods were originally set to be delivered, to clarify my address so that he can personally deliver my goods as his employees had struggled to find my home over the last 2 working days. He actually did deliver the goods, exactly what I ordered and it all seems to be in good condition. I told him about my experience and what I thought was going on in terms of it being a **** and that he needs to manage his business's profile/reviews on hellopeter.com. He advised that there seems to be a number of misunderstandings that are not always clarified. He then also told me that you (a customer) can opt to rather pay for goods on delivery - cash on delivery.

I have since phoned my bank to advise them of the delivery of goods and that I am withdrawing the ***** case. This all happened in the space of just over a week (9. days), from order to delivery.

I really wish he would take to managing the reviews he gets on here, as people trust what they read on hellopeter. I'm so glad I wasn't ****med - it would have been a first.

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