RD
Rowena D

1 reviews | Active since Feb 2020

11 May 2026, 11:56

Braai Block - Catastrophe

I had a very disappointing experience at this branch. The quantity of meat served was noticeably less than what was selected and paid for before the braai. I ordered a combo that included two sides and three starches, but some items were missing from the order. What made the experience worse was the poor customer service. When I contacted the manager to address the issue, the response was dismissive and unprofessional. I have also noticed that this branch frequently changes employees, which raises concerns about management and consistency. Unfortunately, I cannot recommend this branch based on my experiences. Customers should receive the correct portions, complete orders, and respectful service.

0
Replies (0)