RG
Robert G

1 reviews | Active since Feb 2014

25 May 2021, 18:37

Great service

Bought a item and when I paid I realised I forgot something. Sent an e mail and followed up by phone 30 minutes later. The item I forgot had already been picked and placed with my original order and a payment request for the added item was in my inbox. Thanks to Cheryl and the team for their great service

0
Replies (2)
BPM Toolcraft
BPM Toolcraft's reply03 Jun 2021, 07:45
Official
Hi Robert,  Thanks for the positive review!  I am glad we were able to sort out your 'forgotten' item and that the problem was resolved by our online team.  We hope future purchases online go just as smoothly, Regards Alison and the Toolcraft team
BPM Toolcraft
BPM Toolcraft's reply03 Jun 2021, 07:46
Official
Hi Robert,  Thanks for the positive review!  I am glad we were able to sort out your 'forgotten' item and that the problem was resolved by our online team.  We hope future purchases online go just as smoothly, Regards Alison and the Toolcraft team