1 reviews | Active since Sept 2024
Worst service with a rude attitude
So here's one for the books....please pay attention bp ..and Wildbean Cafe maybe this your attention...!! The BP manager, namely Edward would straight up not help me with my complaint... this after I was told to wait outside if I want to speak to the manager ( by wild bean attendant) I was called a ****...discriminated against... I had to repeat myself thrice... and this AFTER First trying to explain the episode to this " model manager" over the phone ..he STILL 'DIDNT UNDERSTAND"....*********** much....!?? How about employing people who 1. WANT to work 2. Are qualified 3. Can COMMUNICATE and 4. Won't discriminate against your customers #justathought I refuel my car there weekly. I do my shopping there daily and 9 times out of ten ( because I hold late work hours) buy my dinners, ice-cream and coffee from wildbean..
Well not anymore...and i will be sure to tell as many people as I can of the disgusting service I received. I was **** to ... laughed at...insulted and my valid complaint disregarded by the wild bean attendant and the BP Manager ...Edward.. .who both seem ill equipped to work with the public at all. #justsaying #badservices #badmanagement #************** #rudepeople #lostaloyalcustomer
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BP Customer Services Team
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
a complaint about the consistently poor service I have experienced at your BP station in Radiokop.
On , at approximately midnight, I stopped at your station with a friend to refuel and make purchases from the shop. we often travel late hours and rely on service stations like yours for reliable service. Unfortunately, this was not the case.
Despite instructing the attendant to put R200 worth of petrol into my vehicle, this was not done. Upon realizing the error, I went into the shop to address the issue, only to be completely ignored by the staff. This dismissive behavior is unacceptable and echoes a previous incident where my friend, during a complaint to your manager, Edward, was also treated poorly and told to wait outside.
While I appreciate the owner's call some weeks ago to apologize for the earlier incident, it seems that little has been done to address the root cause of these service issues. This latest experience reinforces a pattern of neglect and unprofessionalism that does not align with the standard expected from a BP station.
we travel extensively and interact with many service stations nationwide. Regrettably, the service at this station again ranks among the top worst we have encountered, maybe nr 1 with the staff blatantly ignoring me as they did before
a complaint about the consistently poor service I have experienced at your BP station in Radiokop.
On , at approximately midnight, I stopped at your station with a friend to refuel and make purchases from the shop. we often travel late hours and rely on service stations like yours for reliable service. Unfortunately, this was not the case.
Despite instructing the attendant to put R200 worth of petrol into my vehicle, this was not done. Upon realizing the error, I went into the shop to address the issue, only to be completely ignored by the staff. This dismissive behavior is unacceptable and echoes a previous incident where my friend, during a complaint to your manager, Edward, was also treated poorly and told to wait outside.
While I appreciate the owner's call some weeks ago to apologize for the earlier incident, it seems that little has been done to address the root cause of these service issues. This latest experience reinforces a pattern of neglect and unprofessionalism that does not align with the standard expected from a BP station.
we travel extensively and interact with many service stations nationwide. Regrettably, the service at this station again ranks among the top worst we have encountered, maybe nr 1 with the staff blatantly ignoring me as they did before