WORLD CLASS PERFOMANCE delivering a ****TY SERVICE FROM QINISO saying **** to a customer in Pick n Pay Express convinient store @BP Garage Moore rd Berea

So I have been just sworn with the exact words **** YOU from a till/cash attendant here at Pick 'n Pay express situated in Berea/Bulwer in the BP Garage on Che Guevara rd the old Moore rd in Durban. What started off as a bad Joke from the guard at the door who has apologised for his mistake in fuelling the feud. Guard "Jokingly" advises i will not be helped walking in playing music and decides he will not even offer me the hand sanitiser as I am puzzled by his abrupt tone and action i respond to find out the matter and the Gentleman accepts his wrong he was just messing around. Unannounced Gentleman in striped Pick n Pay uniform TAG NAME QINISO decides to intervene and insist he will also not give me any assistance because of how I acted towards the security of which at first I'm still is awe off the whole situation. Next thing Qiniso elevates starts talking nonsense after nonsense forgetting his at work and I am the customer in front of other customers yelling fuxx. I remain composed and request a manager and like wise I am given the run around by other member's of staff one hands me a till sleep and tells me to call their number as if I am an idiot. As I am in irritable state Qiniso has not shut up; hi colleagues asking me to remain calm while he is shout curses in the background until he slips and goes in to **** you mode.. Honestly The normal Bipolic me would have jumped over the counter but i guess by now I know better and as Far as customer services is concerned and with the ISO regulations for international companies like BP not being met and Treating Customers Fairly (TCF) from our very own FSCA regulations where TCF as an outcomes based regulatory and supervisory approach designed to ensure that regulated financial institutions deliver specific, clearly set out fairness outcomes for financial customers. Aiding the customer so that customers can be confident they are dealing with firms where TCF is central to the corporate culture Products & services marketed and sold in the retail market are designed to meet the needs of identified customer groups and are targeted accordingly Customers are provided with clear information and kept appropriately informed before, during and after point of sale Where advice is given, it is suitable and takes account of customer circumstance Products perform as firms have led customers to expect, and service is of an acceptable standard and as they have been led to expect Customers do not face unreasonable post-sale barriers imposed by firms to change product, switch providers, submit a claim or make a complaint.