JL
Jaco L

1 reviews | Active since Feb 2016

09 Jul 2019, 13:35

Warning

BP Three Rivers Vereeniging. I Dont blame BP SA but more the manager / owner

While Fueling up my Car one of the pump attendants were busy with my tyre for no reason at all . He then came to me and told me i have a ***** inside my tyre and will cost R50 to Fix I Kindly said no Thank You

As i were paying a guy stopped next to me . The Same Happened to him with the very same story .

I went to Tiger Wheel and they could not find any hole or slow punch as indicated

0
Replies (3)
JL
Jaco L's update09 Jul 2019, 13:37
Reviewer Update
****** is a *********
Did not swear
JL
Jaco L's update09 Jul 2019, 13:38
Reviewer Update
**** i did not swear meant Skroef in english
Hello Peter picks it up as an Swear Word
BP Southern Africa
BP Southern Africa's reply10 Jul 2019, 13:05
Official


Good day Jaco


We're very sorry to hear about the bad experience you had at one of our BP sites.

We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.

Kindly provide us with your contact details so we can be able to escalate this matter.

WE look forward to your prompt response.

Regards,

The BP Customer Service Team