VIP Experience NO! HELL of experience BPMMA14

Please note that we had a hell of an experience instated of VIP experience at MMA14, <br> The issue started when we just arrived without no one to welcome us at airport, waited 4 an hour.<br> We were being moved from one shuttle to another? Why was there no arrangement with transport?<br> We had to await for hours before being taken were we needed to go, <br> There was literally no program on our stay, we were left stranded at entrance without tickets for an hour and told to walk black carpet without tickets, <br> Hotel wanted us to pay for our stay and refreshment, <br> Company that was contracted to perform our books and clearly did not know what they are doing, What bothers is BP's employee reaction to whole situation she didn't not seem bothered at all. How could you leave a company to tarnishing our reputation? <br> Cannot allow any service provider that we paying to perform their duties in that manner, I felt disgust and humiliated by the whole situation.<br> None of them seem to know what's happening, <br> When are we receiving BP Hampers? Cannot find an answer from anyone, already went to Metro FM office and they can't provide an answer. <br>