BM
Brilliant M

1 reviews | Active since Oct 2014

19 Sept 2016, 14:12

Very poor customer service

<p>For me to walk into a bp from my area to have got the service i got was very appauling Mondeka the lady assisting behind the window answered me in a way that shocked me, im not sure how you guys teach your cashiers to speak to people but how do you tell a customer to listen to understand not to answer ?? and when i asked her what she said to me, she said i should not take it personal ...all this happened on Saturday 2016/09/17 at around 20:05-20:20 at the BP in Orange Farm ext 4..</p>

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Replies (1)
BP Southern Africa
BP Southern Africa's reply30 Sept 2016, 14:51
Official

Good day

We acknowledge receipt of your complaint. We will investigate and revert.

Kind regards

Customer Support