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Patience M
1 reviews | Active since Sept 2021
26 Nov 2024, 18:51
Useless Rewards Card
This is the most useless rewards card in the country right now. Firstly, I'm pretty sure 99% of your filling stations have Pick n Pay stores and guess what?? the card cannot be used at Pick n Pay stores located at your very filling stations. Secondly, finding a BP with an express store is like finding a needle in a haystack. When I finally found a BP express store, I was told their machine does not have an option to ask if i want to redeem my points. I stopped filling at BP Thembi in Tembisa because they do not subscribe to the rewards but I guess I understand why they opted not to. To be honest, the only reason I'm still filling at your stations is because of the competition.
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Replies (1)BP Southern Africa's replyOfficial
04 Dec 2024, 08:41Good day Patience,
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
BP Southern Africa's reply04 Dec 2024, 08:41
Official
Good day Patience,
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
