CS
Catherine S

1 reviews | Active since Apr 2020

02 Nov 2022, 11:45

Theft

I sent my son there out of trust to was his car. A set of air pods pro were ****** from there. Find my iPhone reported that the AirPods are there. Went back to show all reports to Management. The next day apple sent report that the right air pod was taken out of the case at the same garage, with all this evidence, the Management here has failed to compensate us. Their argument, clients leave their card at their own risk. So note, that the staff here, especially at the car wash, can ***** from clients because you leave your cars at own risk. All evidence was given that even a day after the incident, someone there, is still handling the AirPods. By the way, only one person handled the car from beginning to end. Management here does not care for clients.

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply17 Nov 2022, 16:09
Official
Good day Catherine, 
Thank you for bringing this matter to our attention. 

Please note that feedback regarding this issue has been sent to your email address. 

Kind regards, 

BP Customer Services Team