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abrie.burger abrie.burger

1 reviews | Active since Oct 2016

16 Oct 2016, 19:23

Terrible service from BP in Chamdor

<p>I put R500 in my car on Sat 15 Oct 2016 11:50 at Guys Service station in Chamdor. I asked for 93 Unleaded. My car dead 500m later. I suspected they put diesel into my vehicle. No manager or owner was availible to help me. I got the owner (Johann) 's phone number and was entually told by him, after phoning him twice and sending various SMSs, to come see him on Monay. I tried to explain that I need my vehcle by Monday and that I work during week days. When I said that I could see him after 7 on Monday, I was told that he leaves at 6:30. He also said that it was my responsiblity to check that the right feul was put into my vehicle. It was later confirmed by a mechanic that they indeed did put diesel into my car.</p>

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Replies (1)
BP Southern Africa
BP Southern Africa's reply18 Oct 2016, 14:22
Official

Good Day

We acknowledge receipt of your complaint. We will investigate and revert back to you.

Kind Regards

BP Customer Service Centre