****** PHONE BP KELLAND BEYERS NAUDE DRIVE

My Phone was ****** at BP Kelland on Beyers Naude Drive in Johannesburg, upon investigation by the BP Manager it was discovered that the individual that stole my phone was one of his employees by the name of David. The phone was eventually returned with all the data on the phone wipped out and the original battery changed. The phone was 3 months old and returned with a swollen battery that only allows the phone to only operate if its plugged to a charger. I called the head office and complained and the garage has advised that they have purchased the new battery. I stay in Midrand and have asked the garage to bring the new battery but i am advised to use my petrol once again and drive there to collect it. I have been trying for over a week to contact the BP head office and Vuso Lindiwe who has delegated the task to Rotman Joy and Sinah Fafuli has not gotten back to me. i have followed up numerous times yet there is no answers on their phones and no one has bothered to make contact with me. The treatment and the LACK of service from BP is ridiculous. So does this mean that the safety of our items are not safe at BP Garages because they hire ******* as staff members and thereafter do not take any accountability for their actions. CAN YOU ATLEAST GET SOMEONE TO DO THEN LEAST AND MAKE CONTACT