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Phindile M
1 reviews | Active since Dec 2018
05 Dec 2018, 17:51
Smart Shopper **** at BP garage Westville
There are big banners stating that you get Smart Shopper points per litre of petrol. I went there and bought 52.940 litres. Only when i was making a payment then the attendent told that the smart shopper might not work because of poor signal. I insisted for them to giv me my points he tried several times and there was no luck. No body at the garage knew what to do. Even the guy incharge said i must call call smart shopper customer line which ddnt help at all.
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BP Southern Africa's replyOfficial
06 Dec 2018, 15:54Good Day,
Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.
Kindly advise the date and time you filled up and which service station as we have 2 BP Service stations in Westville. As soon as we receive the information can we investigate and get back to you promptly.
Kind Regards
BP Customer Service
BP Southern Africa's reply06 Dec 2018, 15:54
Official
Good Day,
Thank you for taking the time to bring this to our attention, we appreciate it and value your feedback.
Kindly advise the date and time you filled up and which service station as we have 2 BP Service stations in Westville. As soon as we receive the information can we investigate and get back to you promptly.
Kind Regards
BP Customer Service
PM
Phindile M's updateReviewer Update
06 Dec 2018, 16:59Thanks for a prompt response. It's BP Westville Autohouse on Church Road.Date: 05/12/2018 time: 17:04:55
PM
Phindile M's update06 Dec 2018, 16:59
Reviewer Update
Thanks for a prompt response. It's BP Westville Autohouse on Church Road.Date: 05/12/2018 time: 17:04:55