********* service provided

My wife and I only fill Petrol at BP. We were informed of a promotion where, if we filled R600 or more 4 times before end of June and we would get a limited edition car. We have filled more than 12 times from April. only to find out that we were not registered to get sms. We did change it on mine and also took a new card for my wife's car. Card numbers *** *** I have sent emails to pop smartshopper , I received 1 response in June and to dare no resolution.