TN
Tlangelani N

1 reviews | Active since Nov 2017

13 Aug 2022, 07:43

****MED BY BP

A BP employee made me create a vodacom voucher in April 2022 only to tell me she made a mistake the voucher does not work. I had paid for the voucher using my money. I had to pay for the fuel again using my money. I have complained in all platforms, social media, emails etc. The manager of the filling station never bothered to contact me back i have called him instead and he doesn't have a solution. I have wasted enough airtime already. The most painful thing is that BO doesn't even care even after they have made the mistake themselves. This was their mistake and they make me really angry.

0
Replies (2)
BP Southern Africa
BP Southern Africa's reply14 Sept 2022, 12:40
Official
Good day Tlangelani, 

Thank you so much for bringing this matter to our attention. 

Please note that feedback has been sent to your personal email address to discuss further. 

Kind regards, 

BP Customer Services Team
TN
Tlangelani N's update27 Jan 2023, 14:31
Reviewer Update
My emails were blocked by BP there is no email that I received except for the one that requested that I send them a voucher number which I did and there was no feedback after that, The voucher ended up expiring and I am very upset about that.