1 reviews | Active since Feb 2015
**** or Calibration.
My wife filled up our Dodge Journey’s fuel tank at BP Service Motors at Cape Town Airport. She was charged for 82.56 Litres (see attached slip) at pump No5. This is impossible as the light had just come on as she pulled away from the drop off which would allow for about another 50km or about 6litres so should not (and never has) needed more than 70 litres. The car has a 76.1 litre fuel tank (see attached spec). So she was overcharged by at least 6.5L and based on the 6 litre reserve just come on, then by 12.5 Litres or +/_ R300.
So either there is some sort of **** being pulled or the pump is out of calibration by about 15%.
I sent BP an email and gave them a week to investigate,, they sent a reply that someone will contact me within 48 hours. A week has passed and I have heard nothing.
Thank you so much for bringing this matter to my attention.
Could you kindly provide me with the reference number given to you when the email was sent and I will look into this matter for you.
Kind regards,
BP Customer Services Team
Thank you so much for bringing this matter to my attention.
Could you kindly provide me with the reference number given to you when the email was sent and I will look into this matter for you.
Kind regards,
BP Customer Services Team