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godfrey.hlongwane godfrey.hlongwane

1 reviews | Active since Oct 2016

16 Nov 2015, 16:14

Ridiculous Service

I filled with petrol last week Friday 9:40 or so. This is BP Simon Vermooten. 2 gentlemen (Zander and Cephus) refused to check my water, stating that they are not allowed to check water when the radiator is hot (non of them proved it was hot as they did not even open the water bottle in the engine) and that I have to wait an hour for them to check it. I find this ****en ridiculous. I even put the fan on for Zander and walked in the shop to buy food, on my return he was still saying he will not check it.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply23 Nov 2015, 10:57
Official
Hello gghlo,

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.

Regards
Customer Support