1 reviews | Active since Oct 2019
Poor to No customer service..
On the 11/03/2024,on my way to Pretoria I made a quick stop at BP garage at Waterfall Mall worse mistake ever. At the cashier I came across a name by the name Pertunia, now this lady is super rude.I wanted to buy an antifreeze for my car.When I got to the till,I asked her how much was the antifreeze, she used another till to check the price, it was R153.00.I took my card trying to pay, then she told me not to tap my card,advised me to insert,I told her that I made setting for tapping, she then told me that it was going to decline, the machine doesn't tap..I went to the ATM just outside the kiosk, withdraw the money to come back and pay.To my shock,another customer was paying with the card, I asked her, why is the other client paying with the card whereas she refused for me to pay with the card..She gave me a very lousy excuse..She became so rude even informing me that "I mustn't teach her,her job,she's been doing it for years "Very rudely so..I stepped out to proceed to my car, When I got to the car I sent my daughter inside to buy some snacks for the road, when my daughter got inside, apparently she was mocking me making fun of me and some of her ***orkers not knowing that my daughter was inside the shop.This lady should be suspended without payment..She doesn't deserve to be in that position..As a customer, I felt disrespected,belittle..
Hope you are well.
Kindly please accept our apologies for the experience and the delay in response, please see your emails.
Kind Regards
Hope you are well.
Kindly please accept our apologies for the experience and the delay in response, please see your emails.
Kind Regards
