RW
Rinus W

1 reviews | Active since Feb 2022

28 Feb 2022, 16:45

Poor Service

I went there to fill up my car like I at the end of every month. While he was filling up my car he went to help someone els. I was busy taking out my cards when I looked up and see the amount I started to get worried because my car's fuel capacity is no that much. When I looked in my side mirror I see the petrol running down and I immediately made the man aware so he come to stop it. It come to my attention that the clip that was supposed to stop from their side was not working. They made me pay for it and only deduct R47 from it. Support from management was horrible and pethetic and they did not even clean my car. I will not RECOMMEND ANYBODY going to BP GARRAGE IN DUNCANVILLE EVER AGAIN

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply10 Mar 2022, 11:06
Official
Good day Rinus, 

Please note that I have responded to your complaint directly to your email address provided. Please could you take a look at my communication and revert so that we may get to the bottom of this issue for you. 

Thank you once again for your time. 

Kind Regards, 

BP Customer Services Team