SM
Sakheleni M

1 reviews | Active since Mar 2022

21 Mar 2022, 16:39

Poor service Bp Spaarwater.

BP Spaarwater, Tsakane petrol station I was waiting for my turn to fill up petrol at about 14:30. Petrol attendant refused to assist me after complaining to her because I was waiting for a long time. She went and help another client that arrived after me. Finally my car was filled up and the petrol attendant that was assisting me asked for a speed point from Thandeka because it was in her back pocket and she refused to give a speed point until she was done filling up the other car. Thandeka used a speed point and it her about five minutes to finish. She was ******** shouting at everyone including the customer's who were using toilet saying she never clean the toilet because we are untidy. Thandeka was unprofessional she needs to be trained I spent about 15 minutes waiting to be served very poor.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply04 Apr 2022, 12:31
Official
Good day Sakhele, 

Thank you for bringing this matter to our attention. We are sorry to hear of your recent experience with our site. 

I have since escalated this matter to the site and you should be contacted regarding the issue shortly. 

Kind regards, 

BP Customer Services Team