1 reviews | Active since Feb 2016
Poor service at BP Garage
Not so happy about the service. I fueled up BP East lynne Pretoria today and was surprised how long one has to wait for service. About 10 to 15 minutes after I started checking the oil and water levels of my vehicle due to no service. The attendant came over and asked if I have been assisted.
After filling up the vehicle he took my garage card and left with it out of my view. I then got out of the vehicle and retrieved the card from the attendant and told him to come to my car with the card mc.
Then after waiting for some more time he came over to swipe the card. I requested my smart shopper points for the fuel but was informed that the points mc do not work, but they use the same card reader for the points and the payment of the fuel.
I havent been there for a long time before today due to a shop assistant that screamed at me in front of other customers because of an opinion that another client had about the coffee price being to high.
And never again will I show my face there. Ill do my weekly fuel fill at another place rather.
I am sorry to hear of your recent experience at one of our sites.
In order for me to investigate the matter further and provide you with an update of our investigation, please could you supply me with your contact number as well as your email address.
Best regards, BP Southern Africa.
I am sorry to hear of your recent experience at one of our sites.
In order for me to investigate the matter further and provide you with an update of our investigation, please could you supply me with your contact number as well as your email address.
Best regards, BP Southern Africa.
