Poor Service

This is a large service station on the N3 outside Cato Ridge, with at least 20 petrol pumps. On Thursday 30th April we stopped to fill up with petrol & queued behind another car. All pumps had at least 2 vehicles queueing. The attendants were not looking to see who was first so the person in front of me was ignored & when I spoke to him he advised this was normal service at this place. The pump next to us emptied, the new person drove in, filled up & left without us being attended to. I went in to find the forecourt manager who eventually condescended to come out of his office & advised it was a case of first come first served at each pump & that people like myself should not leave my car, and that's why I wasn't being attended to. My 30 year old daughter was in the car & gave instructions for petrol, which according to the Manager was against their rules, as only drivers can request service. For the amount of pumps, I was told there were only 3 remote card machines & that's why the attendants were queueing at the cash office. This is not the first time I've received poor service at this garage. I will ensure I fill up elsewhere before heading up the N3 on my next trip.