Petrol in Diesel Vehicle

<p>On the morning of 17 Nov 2016, I stopped to fill my Fortuner at BP Gallo Manor with Diesel, I asked the attendant to fill up with R500 diesel.</p> <p> </p> <p>I paid using my Petrol Card and received a receipt which stated that I was charged for Diesel giving me comfort that my tank was filled with Diesel.</p> <p> </p> <p>I proceeded to work which is close by. That evening I drove home and on the way home, my vehicle cut out and would not start again. I eventually managed to get it to Toyota the next day 18 Nov 2016.</p> <p> </p> <p>They did a diagnostic on the vehicle and phoned me around midday to inform me that my vehicle has been filled with Petrol instead of Diesel. I proceeded to try and get hold of BP Gallo Manor to inform them of the situation via phone with no luck.</p> <p> </p> <p>I eventually went to BP Gallo Manor to speak to the manager. He was not on site and the cashier informed me that they do not have a number for him. Which was very strange. They gave me the general store number and I got hold of them only the following week.</p> <p> </p> <p>My vehicle had to spend 4 days at Toyota to get it repaired.</p> <p> </p> <p>The manager of BP Gallo Manor, has been very rude in his initial responses to me, accusing me of not checking that the attendant is doing his job properly. And a few times had put the phone down without saying goodbye.</p> <p> </p> <p>I am a regular customer of BP and do not expect / appreciate the way this has been handled so far.</p> <p> </p> <p>I expect BP to pay for my damages in full and refund me for the Petrol that was put in my tank for which I was charged as Diesel.</p> <p> </p> <p>BP Gallo Manor has offered to only pay for half of the damages excluding the incorrect fuel. I am not happy with this.</p>