pathetic service

So I work close to the Booysens BP garage just next to the Takealot pick up station. I buy there everyday and the staff there have never disappointed. Today I felt like buying a cream doughnut at their Wild bean café, problem is I've bought their doughnuts and it was rather disappointing being sold a Fairly Stale doughnut on a Wednesday morning that day I wanted to take them back seeing that I had bought more than 1 at the time, and mind you I have tasted their freshly baked doughnuts they leave you wanting for more. Today as I was looking to buy the fresh doughnuts again, I make conversation with the Wild bean 'Sales Rep' I don't know how else to explain her role as I always do with the rest of the staff. I ask are freshly baked from today, and she responds wit by saying They don't sell stale food, I go on by stating that well I was once sold stale doughnuts from this café and it was very upsetting but I chose not to send them back, So the Sales Rep wanting to be a smart ass, goes on to educate me that the storing place is a fridge not an oven like to keep the doughnuts soft, so not only was she belittling me she couldn't still give me a clear answer is the doughnuts were freshly baked or not, because be what it may the fact that I've had they fresh doughnuts before make me want to argue more that either way i've bought some stale one's before. And I even go to an extend that I'm not trying to offend her this is not an attack I just need to know what I'm buying is fresh unlike having to return it back because of the poor quality I'll find myself having again, So to such franchises you need to train your staff to be more professional when speaking to customers, young or old, or even of color coz one thing for sure if it was someone else of a different color they would not have had condescending responses as I did. I had the urge to request for her manager to let them know of the kind of attitude their staff member was giving to their customer but I chose not too, coz it would have escalated very fast