RK
Romeo K
1 reviews | Active since Aug 2018
25 May 2022, 14:54
Pathetic customer care
On 25th May 2022 at about 04h10 in the morning I went to BP garage Merebank which is on Raj Mahal road. I was driving a blue Renault. I waited little while before I could be attended even though I was the only vehicle coming to refuel. I also noticed that the petrol attendant have been sitting in a taxi that parked in the premises all along. This taxi was not even refueling or anything because it wasn't parked along the browser. I then informed him that I don't think it's good service to watch customers instead of attending them. He then responded with attitude saying he was 'walking ' didn't I noticed. I then realized that this confrontation will not end well and drove off without refueling.
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Replies (1)BP Southern Africa's replyOfficial
04 Jul 2022, 08:59God day Zanele,
Thank you for bringing this matter to our attention.
Please note that feedback on your complaint has been relayed to your email address.
Kind regards,
BP Customer Services Team
Thank you for bringing this matter to our attention.
Please note that feedback on your complaint has been relayed to your email address.
Kind regards,
BP Customer Services Team
BP Southern Africa's reply04 Jul 2022, 08:59
Official
God day Zanele,
Thank you for bringing this matter to our attention.
Please note that feedback on your complaint has been relayed to your email address.
Kind regards,
BP Customer Services Team
Thank you for bringing this matter to our attention.
Please note that feedback on your complaint has been relayed to your email address.
Kind regards,
BP Customer Services Team
