aB
andrew B
1 reviews | Active since Mar 2009
24 Aug 2020, 15:41
Pathetic as usual
BP filling station city deep heidelberg road has no staff and no service. Sitting like an idiot waiting and I dont have enough fuel to go to the next one
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Replies (1)
BP Southern Africa's replyOfficial
02 Sept 2020, 12:34Good day Andrew,
kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer Care team
kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer Care team
BP Southern Africa's reply02 Sept 2020, 12:34
Official
Good day Andrew,
kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer Care team
kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer Care team