AT
Andrew ThAAle
1 reviews | Active since Feb 2015
24 Mar 2020, 11:13
Overcharging
BP service station Ext 3 is overcharging on bread for example. They charge R18 a loaf Albany white.
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Replies (2)
BP Southern Africa's replyOfficial
25 Mar 2020, 10:21Good morning Andrew,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer Care Tream
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer Care Tream
BP Southern Africa's reply25 Mar 2020, 10:21
Official
Good morning Andrew,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer Care Tream
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer Care Tream
AT
Andrew ThAAle's updateReviewer Update
25 Mar 2020, 18:18It is BP Eldorado Park Ext 3. I would suggest investigate the one in Ext 5 too. I would appreciate feedback as I will check up on prices and as I told the manager after this I will escalate it to the government. Thank you for your response.
AT
Andrew ThAAle's update25 Mar 2020, 18:18
Reviewer Update
It is BP Eldorado Park Ext 3. I would suggest investigate the one in Ext 5 too. I would appreciate feedback as I will check up on prices and as I told the manager after this I will escalate it to the government. Thank you for your response.