TM
Thokozani M

1 reviews | Active since Dec 2012

25 Jul 2015, 17:11

Non-existent service on both occasions!

This is the SECOND time I went to fill petrol at this garage and NOBODY attended to me. I thought that the first time I went there they may have been short staffed or something to that effect, because after waiting for about 7 minutes with no petrol attendant coming to help me I got fed up and left.<br> Today they did the same thing, I waited to be attended to, the petrol attendants saw my car and did nothing. After about 10 minutes one of them came to say the pumps were not working. When I asked why they didn't say so when I arrived instead of making me wait for so long they said there is nothing they can do. I don't think it's too much to ask to have attendant inform the customers of things like this when they ARRIVE at the garage. Not after they've wasted time waiting for nothing!<br> I will NEVER use this garage again.

0
Replies (1)
BP Southern Africa
BP Southern Africa's reply30 Jul 2015, 17:54
Official
Hello Mcharly,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support