No manager or competent staff before 6h30?

It seems there are no competency, processes or capable managers on duty before 6h30.

When we had a fleet card to authorized manually from nedbank at 4h30 in the morning, no one could or was willing to assist with this - the only excuse was that the manager only comes in 6h30.

The attendant further confirmed that no one has a number for a manager to escalate this to?

Is this the kind of service you are expecting customers to accept?

We will be sure not use this BP ever again