gH
gerard H
1 reviews | Active since Mar 2009
16 Jun 2020, 20:05
No 93 grade petrol again
Every other day the BP Garage at Waterfall Mall Rustenburg has no 93 grade petrol. I have complained about it before and nothing happens. I will goto Shell in future.
Helpful (0)
Replies (1)0
Replies (1)
BP Southern Africa's replyOfficial
25 Jun 2020, 19:52Good day Gerard,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services and in your case being provided with the wrong service provider
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services and in your case being provided with the wrong service provider
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.
BP Southern Africa's reply25 Jun 2020, 19:52
Official
Good day Gerard,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services and in your case being provided with the wrong service provider
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services and in your case being provided with the wrong service provider
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
Customer care team.