LN
Lungile N
1 reviews | Active since Nov 2018
11 Jan 2020, 13:25
Lucky Bp transfer pick n pay express Soshanguve..he refused to give me him surname
Bad bad service i came here driving nissan sentra. Were by the petrol attended helped customer with audi A 4 as he said I'm putting little petrol and his putting more than my amount.. I'm a Taxi owner with 4 taxis .. does the make and model define the customer? I came first waited 6 minutes...but that doesn't count... I'll make sure that I'll let my driver's and taxi association know about this..
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BP Southern Africa's replyOfficial
20 Jan 2020, 10:14Good Morning Lungile ,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
BP Customer care team
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
BP Customer care team
BP Southern Africa's reply20 Jan 2020, 10:14
Official
Good Morning Lungile ,
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
BP Customer care team
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Kindly provide us with the site name you visited as per printed slip and we will escalate this matter further.
We look forward to your prompt response.
Kind regards.
BP Customer care team