AC
Albert01 Coetzee

1 reviews | Active since Nov 2016

28 Jan 2025, 12:51

Loyalty programme - POOR SERVICE !

BP fuel Loyalty - POOR SERVICE. I requested the balance on my lost card to be transferred to the new card - sent mail on mails on mail with no action or result? WOW.. what poor customer service.. Why do we even bother to support such a company?

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Replies (3)
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Albert01 Coetzee's update29 Jan 2025, 14:32
Reviewer Update
And still no response... Wow.. Poor service at its best!
AC
Albert01 Coetzee's update01 Feb 2025, 16:53
Reviewer Update
Still waiting for the loyalty card to be updated??
POOR SERVICE. NO FEEDBACK. NO RESPONSE... Why even support them?
BP Southern Africa
BP Southern Africa's reply09 Feb 2025, 11:36
Official
Good day Albert, 

please note communication was sent yto your email regarding this matter and response on your previous entry on Hello Peter. 

Kind regards, 

BP Customer Services Team