RH
Riana H

1 reviews | Active since Mar 2012

24 Mar 2015, 07:44

Injury due to damaged surface

On Monday, 23 March just before 7 am, I stopped at the Kew BP Garage on Corlett Drive. I popped into the PNP store and when I left the store, I stepped down the pavement and I fell. I fell really hard and I hurt my shoulder, knee and hand. The fall was due to uneven surface and there was NO sign whatsoever to warn customers of the uneven surface. The staff (petrol attendants) stood laughing at me. No one bothered to help me. My cold drink was rolling toward the people laughing and one person picked it up and handed it to me. <br> I will never support that Service Station again. I think it is pathetic that the staff just stood there and did not even attempt to help me.<br> I now have to get pain medication, and honestly, I feel like the management of the Kew BP Garage on Corlett Drive should be held responsible for paying the bill!

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Replies (1)
BP Southern Africa
BP Southern Africa's reply25 Mar 2015, 15:35
Official
Hello Mrs Hauman,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support