DH
Damien H

1 reviews | Active since Feb 2010

15 Apr 2015, 07:54

*********** Attendant Bursts Tyre whilst inflating

Service Station: BP Service Station just off John Vorster Drive, Centurion.<br> Date & Time: 2015-04-15 ~07h18<br> Description of Incident:<br> <br> I picked up a puncture on the N1 North just after the Brakfontein IC (The N1/N14 IC). I limped to the service station just off John Vorster Drive in Centurion. I pulled up to a pump, and the attendant retrieved the air hose, and proceeded to inflate my tyre. I thought he was checking the pressure as he was going along, but he wasn't as he over-inflated the tyre resulting in the tyre bursting.<br> <br> I don't care about your so-called waiver. Your attendant serviced my car with me being under the impression that he was trained to a competent level to do so. I now have to fork out money to pay for this attendant's incompetencies whilst these tyres had approx 14000 km on them.<br> <br> So BP I want a resolution to this matter and the only resolution I will accept is a full reimbur*****t of having to purchase two new tyres and paying for their associated fitment costs like balancing and alignment.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply15 Apr 2015, 15:16
Official
Hello DamienH,

We acknowledge receipt of your complaint. We would like to investigate and provide meaningful feedback.
Please advise street address of the service station as we have more than on service station in Centurion.
Thank you
Customer Support