PS
Phasman S
1 reviews | Active since Aug 2024
11 Aug 2024, 10:05
i
The garage does not have man power even during pick hour, they have provided customers with BP rewards cards to be used along PnP smart shopper card knowing well that their swiping machines are dysfunctional, I spent thirty minutes while waiting for assistance after petrol was put into my tank, the supervisor by the name of Richard told me that he has knocked off for the day which resulted in me loosing points on both cards because I had to tap using the machine that did not accept points cards. Customers are no longer interested in using both PnP Express at the Soweto Freeway BP garage and the garage itself. Regards Phasman Seloane
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Replies (1)BP Southern Africa's replyOfficial
28 Aug 2024, 10:05Good day Phasman,
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
BP Southern Africa's reply28 Aug 2024, 10:05
Official
Good day Phasman,
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
Thank you for making contact with us.
Please note that your complaint has been addressed and an update will be sent to your personal email.
Kind regards,
BP Customer Services Team
