MB
Maresce B

1 reviews | Active since Jun 2014

24 Jul 2015, 19:03

FUEL PUMPS RIGGED

I Will no longer be filling up at BP garage in Randles Road Sydenham. Went to fill this morning put R100 in and the needle didn't even move. Checked my fuel range was the exact same as before I filled. Requested a slip and asked to speak to the manager who then told me I must check my car maybe it's broken. So my new car which has less than 4000 km on it is broken? Asked for the owners number was told rudely he's unavailable. <br> Hmmm.... sensing something fishy i then called renault and asked them if the fault could be on my side. They said only if the car was switched on while filling up which it definitely wasn't. Upon enquiring if anyone else had had this problem. I hear now that someone else filled in R200 recently and the needle hardly moved. I the proceeded to fill another R100 at another fuel station in my area and guess what...the needle sprung up and my range increased to what it should have been had I been filled correctly the first time.I know the cost of petrol has gone up, but I also know how my tank responds to petrol being filled. Frustrated, I shared this in my local community page to see if anyone else had had this occur to them and a host of complaints came

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Replies (1)
BP Southern Africa
BP Southern Africa's reply30 Jul 2015, 17:58
Official
Hello maresceb,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support