SD
Sylvia D

1 reviews | Active since Dec 2011

12 Feb 2015, 13:48

Frustration

The Wild Bean at the BP Beyers Naude South off-ramp always had the most delicious chelsea buns with lots of icing on top. During December I gave in to temptation and stopped there on my way to work. Bought a chelsea bun but there was no icing on and it was very dry. Week later a tried again, only to find the same. I asked to see the manager, who came out of his office and promised that he'll talk to the lady working in the bakery at night. Few days later I tried again - without luck. Spoke to the manager again who told me that they cannot get the icing - which he said was different to that on ring doughnuts. <br> <br> Decided that it must be a problem because of holiday season. Stopped again there this morning and exactly the same situation. When I asked the lady behind the counter when they'll have icing on the chelsea buns again she said tomorrow - I'm sorry, but I don't believe that and will never stop there again because it is just a frustration and not a treat any longer.

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Replies (1)
BP Southern Africa
BP Southern Africa's reply13 Feb 2015, 10:11
Official
Hello Moertjie,

We acknowledge receipt of your complaint. We will investigate and revert.
Kind regards
Customer Support