nP
nazilea P

1 reviews | Active since Aug 2012

11 Nov 2015, 15:00

***** - debit my account with no card and no me

on Saturday 7 November 2015 I stopped at the BP M1 OASIS station to fill up my tank and also buy stuff in store<br> I paid with my debit card of R350 which notified me via SMS immediately, I then left the station. today 11 November 2015 the same amount from the same station went of I was never there, when I went to the station they blamed my bank. but how when you swipe immediately it reflects immediately notifies you. the staff at the station are *********** rude arrogant and of no help. and reading all the complains about M1 OASIS something is definitely fishy. I want MY MONEY BACK AND AN APPOLOGY FROM THE OBNOXIOUS STAFF THERE. I will put it in the local news paper to warn other motorist using platinum cards and thinking transactions will not be noticed.<br>

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Replies (1)
BP Southern Africa
BP Southern Africa's reply12 Nov 2015, 14:36
Official
Hello ****lea1,

Thank you for taking the time to bring this to our attention, we appreciate your valuable feedback and apologize for any inconvenience caused. We will investigate this concern and a customer service representative will be in contact with you.

Regards
Customer Support