Faulty Fuel Pump - BP N1 Oasis South

<p>Dear BP </p> <p> </p> <p>This Morning on the way to work, I stopped to fuel up my 2013 Renault Sandero Stepway at BP N1 Oasis South.</p> <p>I left to go into the store and when I got back I see that 60litres of fuel has been filled into my car, A car that has fuel tank spec of 45 Litres as per the manufacturer, even if we over estimate and assume that the tank can actually take 50 Litres when empty ( which it wasnt to begin with), Your pump number 10, managed to cram in 60 Litres with a value of around R767, into my car, So in essence with the 5 litres or so that may have been in the tank already, It turns out the Sandero actually has a fuel tank capacity of around 65 Litres!!</p> <p>Do you guys have an explanation for this? My fleet card declined as a result and I had to pay a difference of R167 with R600 being taken on the fuel card with a restriction of 50litres. (Attendant mentioned that it was error 05 on your machine)</p> <p> </p> <p>Btw I have owned this car from new and I have NEVER filled over 47 Litres in it, even after driving for 60kms with the fuel light on during the shortage when the delivery trucks where on strike.</p> <p> </p> <p>I have the slips and a picture of the reading on the fuel pump.</p> <p>The questions I propose:</p> <p>Are you pumps properly calibrated? and if they are, how does so much fuel go into my car?</p> <p> </p> <p>And how many other people are you doing this to? </p> <p> </p> <p>Looking forward to your response.</p> <p> </p>