BP
Byron P
1 reviews | Active since Sept 2018
14 Jul 2020, 08:52
Extremely not happy at BP Kyalami Petrol station
Today I went to the BP petrol station to put fuel in my work vehicle and I was really disappointed with that BP petrol station, the last two month they have been telling me that the don’t have fuel when I went in the morning or the afternoon, today I decided to give them a second chance and I wasn’t happy with the service, this time they had fuel, but I got a really bad service from the petrol attendant that from now on I wouldn’t be supporting the BP petrol station at Kyalami
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Replies (3)
BP Southern Africa's replyOfficial
22 Jul 2020, 19:02Good day Byron,
Kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer care Team
Kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer care Team
BP Southern Africa's reply22 Jul 2020, 19:02
Official
Good day Byron,
Kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer care Team
Kindly accept our apologies for the delay in response. we could also like to extend our apologies for the level of service you have received from our team on site.
We Have now escalated this matter to site management. Customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
Once we receive feedback we will be in contact with you.
Kind regards.
Customer care Team
BP
Byron P's updateReviewer Update
28 Jul 2020, 13:55Dear customer care team
As the owner of BP Kyalami W
As the owner of BP Kyalami W
BP
Byron P's update28 Jul 2020, 13:55
Reviewer Update
Dear customer care team
As the owner of BP Kyalami W
As the owner of BP Kyalami W
BP
Byron P's updateReviewer Update
28 Jul 2020, 14:07Dear customer car team
As the owner of BP Kyalami phones to apologize I still have a problem with the fuel station, as discussed with the owner and I, if I had any problems I am more welcome to call her if I had any problems, today as I had phoned Linda and told her I was at the shop on Thursday (23/07/2020) afternoon that her floor manager had spoken that afternoon to see what happened on the 14th of July, the floor manager said she couldn’t find anything from eight in the morning but would look from seven in the morning and would call at ten in the morning on Friday the 24th and I still heard nothing from her and Linda didn’t give me an answer, then I told linda that on the 25th of July which was Saturday morning at eleven o’clock, and I told her I went to buy somethings from her shop and I wanted to put fuel in my personal car and the petrol station again didn’t have fuel and I asked Linda on the the phone today if she had fuel on the 25th and she admitted to me that she didn’t have fuel on the 25th. So I’ve decided from now on I’m no longer supporting BP Kyalami
As the owner of BP Kyalami phones to apologize I still have a problem with the fuel station, as discussed with the owner and I, if I had any problems I am more welcome to call her if I had any problems, today as I had phoned Linda and told her I was at the shop on Thursday (23/07/2020) afternoon that her floor manager had spoken that afternoon to see what happened on the 14th of July, the floor manager said she couldn’t find anything from eight in the morning but would look from seven in the morning and would call at ten in the morning on Friday the 24th and I still heard nothing from her and Linda didn’t give me an answer, then I told linda that on the 25th of July which was Saturday morning at eleven o’clock, and I told her I went to buy somethings from her shop and I wanted to put fuel in my personal car and the petrol station again didn’t have fuel and I asked Linda on the the phone today if she had fuel on the 25th and she admitted to me that she didn’t have fuel on the 25th. So I’ve decided from now on I’m no longer supporting BP Kyalami
BP
Byron P's update28 Jul 2020, 14:07
Reviewer Update
Dear customer car team
As the owner of BP Kyalami phones to apologize I still have a problem with the fuel station, as discussed with the owner and I, if I had any problems I am more welcome to call her if I had any problems, today as I had phoned Linda and told her I was at the shop on Thursday (23/07/2020) afternoon that her floor manager had spoken that afternoon to see what happened on the 14th of July, the floor manager said she couldn’t find anything from eight in the morning but would look from seven in the morning and would call at ten in the morning on Friday the 24th and I still heard nothing from her and Linda didn’t give me an answer, then I told linda that on the 25th of July which was Saturday morning at eleven o’clock, and I told her I went to buy somethings from her shop and I wanted to put fuel in my personal car and the petrol station again didn’t have fuel and I asked Linda on the the phone today if she had fuel on the 25th and she admitted to me that she didn’t have fuel on the 25th. So I’ve decided from now on I’m no longer supporting BP Kyalami
As the owner of BP Kyalami phones to apologize I still have a problem with the fuel station, as discussed with the owner and I, if I had any problems I am more welcome to call her if I had any problems, today as I had phoned Linda and told her I was at the shop on Thursday (23/07/2020) afternoon that her floor manager had spoken that afternoon to see what happened on the 14th of July, the floor manager said she couldn’t find anything from eight in the morning but would look from seven in the morning and would call at ten in the morning on Friday the 24th and I still heard nothing from her and Linda didn’t give me an answer, then I told linda that on the 25th of July which was Saturday morning at eleven o’clock, and I told her I went to buy somethings from her shop and I wanted to put fuel in my personal car and the petrol station again didn’t have fuel and I asked Linda on the the phone today if she had fuel on the 25th and she admitted to me that she didn’t have fuel on the 25th. So I’ve decided from now on I’m no longer supporting BP Kyalami