1 reviews | Active since Mar 2017
Expired Food at BP garage Spruitview
BP garage spruitview is a disgrace. Here I was last night(10/06/2019) at 20:45 driving around my neighborhood, looking for flavoured mageu, but couldn't find any or the products had long expired at my local Somalians shops because they are the only stores opened around that time. So I decide to go to BP Garage Spruitview, I entered the store and went straight to the fridge and took a 1 Litre bottle of strawberry Mageu, with confidence not needing to look for an expiry date. To my surprise when I got home which is 2km from garage I opened the lid realised that the date say BB 04 JUN 2019.I was ****ed off and had to drive back, when I got there the shop was already closed. I went to the window with my till slip and told them they sold me expired product. I gave them back the bottle of Mageu and demanded my money back. I did not even get an oppology for such negligence. What if my son whom I was buying this Mageu for dranked it and got sick. Very poor service From BP Garage Spruitview, I will never set my foot there until this issue is address. Please don't by food in that garage if you are forced to, always check for expiry date because that store is no different from the Somalians store.
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
we have been trying to get in contact with you, but all attempts have failed. Please note that we will be call from a private number.
Regards,
The BP Customer Service Team
We're very sorry to hear about the bad experience you had at one of our BP sites.
We will be sure to take this up with the site management as the customer experience at our BP garages is very important to us and we are committed to ensure that our customers are provided with the best service, whether they refuel or use other services.
we have been trying to get in contact with you, but all attempts have failed. Please note that we will be call from a private number.
Regards,
The BP Customer Service Team
